Featuring leading speakers from within and outside of the Industry, the Content Sessions bring you actionable and inspiring insight delivered on trends, opportunities, skills, best practices and personal growth; providing you with the means to inspire innovation, leadership and growth for you and within your own organization. Please visit frequently to see the details as they are added.
Opening Keynote: The Future of Commerce, Communities and Work
Dan O’Connor will present how retailers are building their organizations and stores for the next generation of commerce. Dan’s research will help the StorePoint audience form their vision of the future, understand the changes in how retailers will create and capture value and explore how retailers are being re-networked, re-configured and re-aligned around new operating models. Commercial capabilities from supply chain to demand generation and shopper activation will all require a new point of view from tomorrow’s leaders.
Managing Partner of Front4Ventures and founder of the Advanced Digital Leadership Initiative
Dan O’Connor is the Managing Partner of Front4Ventures and founder of the Advanced Digital Leadership Initiative (ADLI) where he advises retailers and brands and enables leaders for the next generation of retail. In addition, Dan O’Connor is a fellow with Harvard University’s Advanced Leadership Initiative where he is working on a workforce 2030.
Dan was also the founder and CEO of RetailNet Group (RNG), a leading advisory and insights firm that works with large scale retailers and brand leaders worldwide. During his time at RNG, Dan was the founding “Dean” of the Retail Leadership Program, an executive education program at UCLA and MIT for rising retail leaders from across 50+ countries.
Dan has extensive experience serving on Board of Directors for companies such as Daymon Worldwide and publicly-traded firms such as Coinstar (NASDAQ), Emak Worldwide (NASDAQ), and DemandWare (NYSE), as well as on the board of Premier Retail Networks, a division of Thomson (NYSE). DemandWare is a fast-growing, cloud-based software platform provider that powers digital commerce for some of the world’s most successful retail brands, including Panasonic, Land’s End, and Adidas.
Earlier in his career, Dan founded Management Ventures, Inc., a syndicated research firm that followed the world’s largest retailers. He sold this company to WPP Group in 2001. Dan started his career as the national director of Touche, Ross & Co.’s (now Deloitte) Consumer Products & Retail Consulting group.
Dan holds a Bachelor of Science in Accounting and Economics from Clarkson University and is a Certified Public Accountant. He is also a board member of the Concord Museum and of Emerson Hospital.
ViewPoint: Nextgen Retail – Creating Cohesive Customer Ecosystems
Kevin Fernandes, Director, Merchandising Strategy and Brand Standards from Verizon Retail and Michael Koch,Sr. Director of Store Development from Samsung Electronics America will provide insight into the power of process and partnerships for building a customer experience for the future.
Director, Merchandising Strategy and Brand Standards from Verizon Retail
Kevin Fernandes joined Verizon Wireless in 2007 and began his career in Sales before moving to Retail Merchandising and Design. In 2012, Kevin was promoted to Headquarters to lead Merchandising as well as the design, development, and deployment of the new Smart Store design in addition to the five flagship Destination stores. Two of the flagship stores won awards; World Retail Awards Design of the Year for the store in the Mall of America, and the A.R.E. Design of the Year for the store in Chicago.
In 2016, Kevin led the development and deployment of a first-ever National Strategy for Retail Distribution at Verizon. In April of 2017, Kevin moved over to the Marketing Organization led by Diego Scotti to lead Retail Merchandising Strategy and Brand Standards and is now part of the team leading the deployment of the new Next Gen store design.
Prior to joining Verizon, Kevin spent eight years at the NFL Headquarters in New York leading Management Council / Football Operations. Kevin studied at Baylor University where he received a bachelor’s degree and a master’s degree.
Sr. Director of Store Development from Samsung Electronics America
Since 2013, Michael Koch has served as the Senior Director of Development for Samsung Electronics America based in Richardson, Texas. Previously, Michael spent 23 years working for Fortune 500 companies such as Apple, Guess, Nextel, and The Ritz-Carlton while living in Washington, D.C.; London, England; and Lugano, Switzerland. Michael studied at the University of Maryland, where he received a bachelor’s degree in architectural and design engineering.
ViewPoint: Measuring Retail Innovation: Measuring Innovation to Drive Business Growth
How do you measure innovation in retail? One of the reasons that only about 1/3 of all Fortune 500 retailers have formal innovation metrics is because this simple question does not have a simple answer. The heart of the problem is that today’s competitive environment is radically different from the industrial environment in which traditional innovation metrics were born. In this session we’ll discuss how art and science are both required to develop the retail algorithms to help you determine the success or failure of your innovation pilots.
Albert Vita leads the store merchandising strategy, innovation, and insights team at The Home Depot focusing on the In-Store experience for the 2,000 store locations in the United States. Albert is a retail strategy and technology leader with 25+ years consulting and industry experience with Fortune 500 retailers specializing in large-scale transformation initiatives. Rethinking the balance between people, process, and technology, Albert’s focus is on creating a seamless consumer experience through all Home Depot’s touchpoints (store, mobile, web, kiosks, catalog, call center, and social media) that allows customers to buy how, when, and where they want. Albert was also the Program Manager for Home Depot’s “Store of the Future” / Pilot Store Initiative.